Verizon customers will soon be able to enjoy 4G LTE all around the world. In a press conference at the Telecommunications Industry Association last week, Tony Malone, Verizon’s Chief Technology Officer, announced that Verizon Wireless plans to offer global roaming for all its 4G LTE smartphones, tablets and network cards.
“There will absolutely be roaming for 4G LTE devices,” Malone said. “And where 4G LTE isn’t available or it’s not economical to support those LTE frequencies, we’ll allow customers to fall back on 3G HSPA networks.”
Verizon Wireless is once again the most reliable carrier throughout the U.S., according to a study out yesterday from J.D. Power and Associates.
Based on a customer survey, J.D. Power’s “U.S. 2011 Wireless Network Quality Performance Study–Volume 2″ ranked Verizon as the top carrier in the Northeast for the 14th time in a row. Compared with other carriers, Verizon saw the least number of customers complaining of dropped calls, transmission failures, initial connection issues, and delayed text messages.
Read on at CNET here.
Cellular Sales’ Key West location is in the spotlight in this edition of Locations of Cellular Sales.
With over 400 locations Cellular Sales has stores in some very cool places in which to make a living. One of the coolest is Key West in Cellular Sales’ South Florida market. John James, one of South Florida’s Regional Directors, said, “The store is definitely a landmark in Key West, and everyone must notice it on their way to and from the famous Duval Street.”
Diego Betancourt, a Cellular Sales Representative said, “Key West is truly special. The thing that really separates Key West is that we are a lone store hundreds of miles away from our sister stores. Our locals love us down here. It’s a great feeling to be able to go out into the local community and have ourselves known as the go-to store for their cellular needs. Honestly being able to have the opportunity to work down here is truly a privilege.”
The Key West location fills a void considering Cuba is closer than the nearest corporate owned Verizon Wireless location. It serves all 30,000 residence of Key West, an island that is 4 miles long by 2 miles wide. It is also Cellular Sales’ most southern location.
“The Key West store is definitely the place to be. Most of our customers are tourists, boat captains or military. We have a lot of fun in this store, it’s easy going and most of the people are laid back. The location is the best on the island because it’s easily spotted. When the locals ask where I work and I tell them Cellular Sales, the first thing they ask is, “Is it the big one right on the corner of the street?” Feels great to be recognized right away!”, said Robert King, a rep in Key West.
So Big Red has confirmed that it is indeed going to tiered data plans. Some FAQ below for those with questions.
I’m a new customer. Is the $29.99/mo unlimited? - $30 gives you a monthly allowance of 2GB/mo. For 90% of customers, it is more than sufficient for uploading pictures, browsing the web, checking in on Facebook, downloading and using apps, and everything in between.
PC Magazine conducted 140,000 tests in 21 cities all across the United States with a total of 16 handsets. And their conclusion was…
Verizon’s 4G LTE network dominates other mobile web options, and also beats out many home Internet connections. PC Magazine conducted the investigation by sending six people across the country, driving over 6,000 miles, in a Ford Focus and Ford Fiesta loaned to PC Magazine by Ford. PC Magazine did some modifications that included a Duracell Digital Inverter 400 to power the eight phones that each vehicle carried as well as custom software designed by Sensorly, a network testing firm. The phones used in these test were:
The commercial is old but the Stanley Cup Finals just ended so it seems fitting. Not to mention hilarious.
SEE MORE AT Cellular Sales Youtube Channel
Fresno and Sacramento, Calif.
Fort Wayne and Indianapolis, Ind.
Flint, Grand Rapids and Lansing, Mich.
Erie, Harrisburg and State College, Pa.
Sioux Falls, S.D.
Salt Lake City-Ogden, Utah
and Madison and Milwaukee, Wis.
Verizon Wireless is also expanding its 4G LTE network in San Francisco and Detroit
How does the 4G LTE Translate into Customer Experience?
Even as Verizon Wireless unrolls the 4G LTE network, they are introducing products and plans that deliver the speed, functionality, and support for the specific application of home and business customers. First a quick summary of the basic features of 4G LTE.
- Verizon advertises download speeds of 5 to 12 Mbps downloads and 2 to 5 Mbps uploads. But as multiple reports have demonstrated, these speeds are conservative estimates compared to the experience of many 4G users.
- Network latency is below 50 ms and this means that the data response time when interacting online is comparable to wireline connections.
- The rapidly expanding 4G LTE network delivers a reliable consistent wireless environment for customers.
- The 4G LTE network is designed to deliver service compatibility across disparate networks, including global wireline, wireless, fiber and private networks.
- As customers move between 4G and 3G networks, they will experience a consistent, reliable experience.
- Verizon Wireless is the only carrier with contiguous 700 MHz 4G spectrum.
For wireless customers faster downloads and reduced latency means that you can enjoy media without the hassle of waiting, waiting and waiting during the dreaded “buffering.” From watching movies to downloading that cool tune just heard in the grocery store, customers enjoy entertainment in seconds not minutes. Take a picture and want to post online? How about photo uploads in 6 seconds? 4G LTE means that wireless customers can interact with online media in mere moments.
Business customers enjoy the speed and power of their office on the road, all across America. Conduct HD corporate training, teleconference, and video collaboration with colleagues all across the nation and even the world. Managers can stream database applications, manage cloud applications, and control all their digital devices from anywhere in the country.
Verizon is also using 4G LTE as a part of larger enterprise level solutions and industry-specific challenges. Some of the wide-ranging applications include improved healthcare delivery systems with comprehensive security management solutions to guard sensitive information. Verizon supports a true borderless network that connect multiple offices, mobile users and global partners in a fast and secure network.
- Doug Flyod
Comparing 4G Networks
Several companies advertise 4G networks or 4G speeds including AT&T, Sprint, T-Mobile, and Verizon Wireless. If you compare the technology, the network performance and the coverage areas, Verizon Wireless dominates the field and will dominate for years to come. Why? For two main reason: they were an early adopter to the technology that is become the standard of transition into 4G: LTE (Long Term Evolution). Secondly, they have been aggressively preparing for this switch for several years, so they are ahead of their competition on the basis of network area launch time and network performance.
AT&T and T-Mobile focused primarily on improving network speeds by investing heavily in HSPA+ technology. But now AT&T is quickly trying to catch up by investing in LTE. HSPA+ is simply not a long term solution since it relies on old standards. As a stopgap measure between 3G and 4G, HSPA+ provides faster download and upload speeds in areas of availability.
So the main advantage of HSPA+ is faster speeds in the interim while these networks catch up with the newest technologies. Unfortunately, PC World has reported that some users of the new HSPA+ technology are reporting slower speeds than 3G. Slashgear’s Shane McGlaun expressed disappointment that AT&T was promoting HSPA+ as 4G and said that the speeds weren’t terribly impressing. In spite of repeated claims for 6Mbps downloading speeds, PC World reports that most users appear to be averaging speeds closer to 2.5Mbps.
Even in places and on products where HSPA+ is delivering higher speeds, this technology is still not true 4G and will be superseded by LTE. In fact, the AT&T Mobility CEO admitted that AT&T is at least two years behind Verizon Wireless at the recent “All Things Done” conference. This explains part of the drive for AT&T to merge with T Mobile, but even with a merger, both networks will still be behind on LTE coverage.
Sprint was the first company to advertise 4G speeds with their WiMax technology. While Sprint’s WiMax is a 4G technology, it’s performance speeds are still well below LTE. As a result, Sprint is now focusing on developing LTE coverage as well.
For those wanting true 4G LTE coverage, Verizon Wireless is the only real option and will be for several years to come. How did Verizon corner the market?
With the impending end of all analog signal transmission in the United States (June 2009), the FCC offered operation rights for the 700 MHz frequency formally used primarily by UHF channels. The United States 2008 Spectrum Auction (known officially as Auction 73) starting auctioning rights in January 2008.
Verizon Wireless was the big winner. As it turns, Verizon had big plans for the 700 MHz rights. They were looking ahead to the implementation of 4G and LTE technology across the United States. They started an aggressive rollout schedule for the 4G LTE Network.
On December 5, 2010, Verizon Wireless launched its 4G LTE network in 39 major metropolitan cities, covering more than 110 million Americans. By the end of 2011, Verizon plans to offer their 4G LTE network in more than 175 markets. Every month, more and more Americans are enjoying the blazing speed of this true 4G LTE network by Verizon.
PC Mag, PC World, ZDNet and a critics all across the mobile communications industry agree that the new 4G LTE network from Verizon is the fastest network available.  On the day Verizon launched the 4G LTE Network in December 2, 2010, Gizmodo tracked test results from across the nation. Speeds included:
MSNBC – 32Mbps download and 11.99Mbps upload
Engadget – 7.14Mbps download and 1.12Mbps upload
Slashgear – 12.44Mbps download and 6.73Mbps upload
GigaOm – 11.7Mbps download and 5.6Mbps upload
Network World – 7.5Mbps download and 6.5Mbps upload
Gizmodo – 9.5Mbps download and 2.9Mbps upload
From the technology to network coverage to performance to available 4G products, Verizon Wireless gives customers the ability to enjoy the full advantages of 4G now and in the years to come.
- Doug Flyod
AT&T claims 4G but then announces 4G LTE roll out this summer.
AT&T’s CEO, Ralph de la Vega, admits that their network will be inferior for years to come. At the D9 Conference in Rancho Palos Verdes, California Vega said that it will be two to three years until their LTE coverage is “indistinguishable” from Verizon’s. Ok, if they aren’t even starting to rollout 4G LTE until this summer, what have they been talking about in their commercials?
It turns out that, along with T-Mobile, AT&T has just been rebranding their network 4G. That is, they have just been renaming their networks 4G with out actually having 4G service. For now AT&T is trying to pass their subpar HSPA+ off as 4G until they can move over to LTE this summer. Nice try…
Cellular Sales, the nation’s largest Verizon Wireless premium retailer, opens five new stores in the past two weeks giving Cellular Sales over 400 retail locations.
Chris Keen, a Regional Director for Cellular Sales, says that, “Cellular Sales has grown rapidly because our sales consultants know the products and service plans backwards and forwards. Our main focus is providing excellent customer service to each and every customer who walks in our doors.” Cellular Sales’ innovative approach to customer service is at the core of its approach to retailing. Dane Scism, founder and CEO of Cellular Sales says that, “We strive to treat every one of our customers as if they are our only customer, and we always place a great emphasis on quality customer communication.”
This growth hasn’t gone unnoticed. Cellular Sales has been named one of the nation’s fastest growing retail companies byInc. Magazine for the past three years in a row due its astounding growth. Brian Snyder, Regional Director of the South Georgia Market said,”Cellular Sales’ growth and success is no mistake. With our commitment to our customers and our approach to retailing we will continue to see more amazing growth for years to come.” The most recent expansion has seen new stores opening in Havre de Grace, Md., Grovetown, Ga., Hope Mills, N.C., Lapalco, La. and White Settlement, Texas and relocation in Clinton, Tenn. ”Every store opening brings me excitement because I know that we will bring new customers the best of the wireless retail industry.”
J.D. Power and Associates rank Verizon Wireless highest in satisfaction for small to medium sized business customers. The ranking comes from their 2011 U.S. Business Wireless Satisfaction Study. The categories ranked included performance, reliability, sales representatives/account executives, billings, offerings, and promotions. Verizon’s cutting edge 4G network and the nation’s most reliable 3G network played a part in J.D. Power and Associates’ results. Not to mention the amazing lineup of smartphones, to include Android and Blackberry, tablets, Hotspots and USB modems.
Since April 1st Cellular Sales , a preium retailer of Verizon Wireless, has opened eight new stores across the nation.
These stores are located in Tampa, Fla., Margate, Fla., Parkville, Md., Chattanooga, Tenn., Concord, N.C., Charlotte, N.C., Mandeville, La. and Marrero, La. This adds on to Cellular Sales’ total of over 400 stores. Brian Snyder, Regional Director of South Georgia, said, “Cellular Sales is such an amazing company to be a part of. Growth like this, especially in retail, is almost unheard of.”
If you would like to be a part of this growth click here.
Read more here.