Cellular Sales’ Key West location is in the spotlight in this edition of Locations of Cellular Sales.
With over 400 locations Cellular Sales has stores in some very cool places in which to make a living. One of the coolest is Key West in Cellular Sales’ South Florida market. John James, one of South Florida’s Regional Directors, said, “The store is definitely a landmark in Key West, and everyone must notice it on their way to and from the famous Duval Street.”
Diego Betancourt, a Cellular Sales Representative said, “Key West is truly special. The thing that really separates Key West is that we are a lone store hundreds of miles away from our sister stores. Our locals love us down here. It’s a great feeling to be able to go out into the local community and have ourselves known as the go-to store for their cellular needs. Honestly being able to have the opportunity to work down here is truly a privilege.”
The Key West location fills a void considering Cuba is closer than the nearest corporate owned Verizon Wireless location. It serves all 30,000 residence of Key West, an island that is 4 miles long by 2 miles wide. It is also Cellular Sales’ most southern location.
“The Key West store is definitely the place to be. Most of our customers are tourists, boat captains or military. We have a lot of fun in this store, it’s easy going and most of the people are laid back. The location is the best on the island because it’s easily spotted. When the locals ask where I work and I tell them Cellular Sales, the first thing they ask is, “Is it the big one right on the corner of the street?” Feels great to be recognized right away!”, said Robert King, a rep in Key West.
PC Magazine conducted 140,000 tests in 21 cities all across the United States with a total of 16 handsets. And their conclusion was…
Verizon’s 4G LTE network dominates other mobile web options, and also beats out many home Internet connections. PC Magazine conducted the investigation by sending six people across the country, driving over 6,000 miles, in a Ford Focus and Ford Fiesta loaned to PC Magazine by Ford. PC Magazine did some modifications that included a Duracell Digital Inverter 400 to power the eight phones that each vehicle carried as well as custom software designed by Sensorly, a network testing firm. The phones used in these test were:
Rep. Eshoo has bill in the works that would require companies to define their 4G network.
If Democratic Rep. of California Anna Eshoo has her way AT&T and T-Mobile will be in the hot seat for their rebranding of their 3G network. As of now AT&T and T-Mobile have for the most part just rebranded their 3G networks and started calling them 4G. Representative Eshoo has proposed a bill requiring carriers to define what they mean by 4G and to even go as far as provide side-by-side comparisons to other carriers’ 4G networks.
Read more here.
Read more 4G LTE blog post here.
Verizon Wireless assists flood victims in Minot, ND with wireless devices, communications centers, boosted capacity, and a Cell on Wheels (COW).
Minot, ND was initially flooded Friday and water levels continue to rise and wash over temporary dikes. To assist victims and disaster relief efforts Verizon Wireless’ network team added 55% network capacity and
How does the 4G LTE Translate into Customer Experience?
Even as Verizon Wireless unrolls the 4G LTE network, they are introducing products and plans that deliver the speed, functionality, and support for the specific application of home and business customers. First a quick summary of the basic features of 4G LTE.
- Verizon advertises download speeds of 5 to 12 Mbps downloads and 2 to 5 Mbps uploads. But as multiple reports have demonstrated, these speeds are conservative estimates compared to the experience of many 4G users.
- Network latency is below 50 ms and this means that the data response time when interacting online is comparable to wireline connections.
- The rapidly expanding 4G LTE network delivers a reliable consistent wireless environment for customers.
- The 4G LTE network is designed to deliver service compatibility across disparate networks, including global wireline, wireless, fiber and private networks.
- As customers move between 4G and 3G networks, they will experience a consistent, reliable experience.
- Verizon Wireless is the only carrier with contiguous 700 MHz 4G spectrum.
For wireless customers faster downloads and reduced latency means that you can enjoy media without the hassle of waiting, waiting and waiting during the dreaded “buffering.” From watching movies to downloading that cool tune just heard in the grocery store, customers enjoy entertainment in seconds not minutes. Take a picture and want to post online? How about photo uploads in 6 seconds? 4G LTE means that wireless customers can interact with online media in mere moments.
Business customers enjoy the speed and power of their office on the road, all across America. Conduct HD corporate training, teleconference, and video collaboration with colleagues all across the nation and even the world. Managers can stream database applications, manage cloud applications, and control all their digital devices from anywhere in the country.
Verizon is also using 4G LTE as a part of larger enterprise level solutions and industry-specific challenges. Some of the wide-ranging applications include improved healthcare delivery systems with comprehensive security management solutions to guard sensitive information. Verizon supports a true borderless network that connect multiple offices, mobile users and global partners in a fast and secure network.
- Doug Flyod
Comparing 4G Networks
Several companies advertise 4G networks or 4G speeds including AT&T, Sprint, T-Mobile, and Verizon Wireless. If you compare the technology, the network performance and the coverage areas, Verizon Wireless dominates the field and will dominate for years to come. Why? For two main reason: they were an early adopter to the technology that is become the standard of transition into 4G: LTE (Long Term Evolution). Secondly, they have been aggressively preparing for this switch for several years, so they are ahead of their competition on the basis of network area launch time and network performance.
AT&T and T-Mobile focused primarily on improving network speeds by investing heavily in HSPA+ technology. But now AT&T is quickly trying to catch up by investing in LTE. HSPA+ is simply not a long term solution since it relies on old standards. As a stopgap measure between 3G and 4G, HSPA+ provides faster download and upload speeds in areas of availability.
So the main advantage of HSPA+ is faster speeds in the interim while these networks catch up with the newest technologies. Unfortunately, PC World has reported that some users of the new HSPA+ technology are reporting slower speeds than 3G. Slashgear’s Shane McGlaun expressed disappointment that AT&T was promoting HSPA+ as 4G and said that the speeds weren’t terribly impressing. In spite of repeated claims for 6Mbps downloading speeds, PC World reports that most users appear to be averaging speeds closer to 2.5Mbps.
Even in places and on products where HSPA+ is delivering higher speeds, this technology is still not true 4G and will be superseded by LTE. In fact, the AT&T Mobility CEO admitted that AT&T is at least two years behind Verizon Wireless at the recent “All Things Done” conference. This explains part of the drive for AT&T to merge with T Mobile, but even with a merger, both networks will still be behind on LTE coverage.
Sprint was the first company to advertise 4G speeds with their WiMax technology. While Sprint’s WiMax is a 4G technology, it’s performance speeds are still well below LTE. As a result, Sprint is now focusing on developing LTE coverage as well.
For those wanting true 4G LTE coverage, Verizon Wireless is the only real option and will be for several years to come. How did Verizon corner the market?
With the impending end of all analog signal transmission in the United States (June 2009), the FCC offered operation rights for the 700 MHz frequency formally used primarily by UHF channels. The United States 2008 Spectrum Auction (known officially as Auction 73) starting auctioning rights in January 2008.
Verizon Wireless was the big winner. As it turns, Verizon had big plans for the 700 MHz rights. They were looking ahead to the implementation of 4G and LTE technology across the United States. They started an aggressive rollout schedule for the 4G LTE Network.
On December 5, 2010, Verizon Wireless launched its 4G LTE network in 39 major metropolitan cities, covering more than 110 million Americans. By the end of 2011, Verizon plans to offer their 4G LTE network in more than 175 markets. Every month, more and more Americans are enjoying the blazing speed of this true 4G LTE network by Verizon.
PC Mag, PC World, ZDNet and a critics all across the mobile communications industry agree that the new 4G LTE network from Verizon is the fastest network available.  On the day Verizon launched the 4G LTE Network in December 2, 2010, Gizmodo tracked test results from across the nation. Speeds included:
MSNBC – 32Mbps download and 11.99Mbps upload
Engadget – 7.14Mbps download and 1.12Mbps upload
Slashgear – 12.44Mbps download and 6.73Mbps upload
GigaOm – 11.7Mbps download and 5.6Mbps upload
Network World – 7.5Mbps download and 6.5Mbps upload
Gizmodo – 9.5Mbps download and 2.9Mbps upload
From the technology to network coverage to performance to available 4G products, Verizon Wireless gives customers the ability to enjoy the full advantages of 4G now and in the years to come.
- Doug Flyod
There are multiple companies promoting 4G networks, but actually they are using different technologies including HSPA+, WiMax, and LTE.
Evolved High-Speed Packet Access (HSPA+)
HSPA+ is a temporary measure that addressed the increasing need for download speeds comparable with fixed broadband lines. This is primarily an upgrade to existing 3G technologies designed to meet the needs of users until full 4G implementation. While the ITU has allowed HSPA+ to come within the 4G definition, HSPA+ is only a temporary measure. It has no long-term viability and is a stop gap measure. Even though HSPA+ may demonstrate fast download speeds, it is still based on an old technology that will not move forward into the emerging 4G networks.
Worldwide Interoperability for Microwave Access (WiMax) is like a super wireless network. It delivers a performance similar to local WiFi networks. While WiFi networks deliver broadband access in a 100-300 foot range, WiMax can deliver service in a 30 mile range. Thus, it can offer broadband speeds to mobile telecommunication networks. Download speeds usually run much lower than local WiFi, averaging around 3Mbps to 6Mbps.
While some companies like spring focused their original efforts around WiMax, they are now moving toward adopting LTE technologies.
Long term evolution (LTE) competes directly with WiMax as a ITU-recognized 4G technology. As the name implies, LTE is part of a long-term evolution from 3G technology to 4G technology. The 3rd Generation Partnership Project (3GPP) provided the original standard for a 3G mobile system in 1998. In 2004, the partnership of organizations began developing the LTE project focused on radio access technology.
Unlike Wimax, LTE is a completely different technology that operates with frequency band allocations. Using top-of-the-line radio techniques, LTE achieves extremely high performance levels. LTE can coexist with 3G and 2G while also moving forward toward full implementation of LTE-Advanced over the next few years.
LTE appears to be poised as the single standard and natural evolution for the emerging 4G networks. FCC mandated LTE for all emergency responders. Over 100 manufacturers currently support the LTE technology and that number continues rising as more and more mobile communication providers and consumers are turning to LTE.
Some of the many benefits of LTE include the following:
- Fast download and upload speeds such as 5 to 12Mbps (download) and 2 to 5Mbps (upload) with even faster speeds coming.
- LTE shifted from circuit-switched to packet-switched technologies, simplifying the overall network.
- Improved performance for streaming data and video to a mobile device.
- Low latency equals faster response times when interacting with applications online.
- Low frequency transmissions can reach longer distances and are less susceptible to interference, so this should improve reception and clarity of voice communications.
- LTE can support more users in a single area.
- LTE delivers a more consistent user experience as users travel between disparate networks.
Verizon Wireless anticipated the potential of LTE as the step forward in telecommunications and was an early adopter of this technology. Now Verizon Wireless is poised to benefit from the current adoption of LTE standards since their speeds, performance and LTE rollout dominate the field.
AT&T claims 4G but then announces 4G LTE roll out this summer.
AT&T’s CEO, Ralph de la Vega, admits that their network will be inferior for years to come. At the D9 Conference in Rancho Palos Verdes, California Vega said that it will be two to three years until their LTE coverage is “indistinguishable” from Verizon’s. Ok, if they aren’t even starting to rollout 4G LTE until this summer, what have they been talking about in their commercials?
It turns out that, along with T-Mobile, AT&T has just been rebranding their network 4G. That is, they have just been renaming their networks 4G with out actually having 4G service. For now AT&T is trying to pass their subpar HSPA+ off as 4G until they can move over to LTE this summer. Nice try…
Cellular Sales, the nation’s largest Verizon Wireless premium retailer, opens five new stores in the past two weeks giving Cellular Sales over 400 retail locations.
Chris Keen, a Regional Director for Cellular Sales, says that, “Cellular Sales has grown rapidly because our sales consultants know the products and service plans backwards and forwards. Our main focus is providing excellent customer service to each and every customer who walks in our doors.” Cellular Sales’ innovative approach to customer service is at the core of its approach to retailing. Dane Scism, founder and CEO of Cellular Sales says that, “We strive to treat every one of our customers as if they are our only customer, and we always place a great emphasis on quality customer communication.”
This growth hasn’t gone unnoticed. Cellular Sales has been named one of the nation’s fastest growing retail companies byInc. Magazine for the past three years in a row due its astounding growth. Brian Snyder, Regional Director of the South Georgia Market said,”Cellular Sales’ growth and success is no mistake. With our commitment to our customers and our approach to retailing we will continue to see more amazing growth for years to come.” The most recent expansion has seen new stores opening in Havre de Grace, Md., Grovetown, Ga., Hope Mills, N.C., Lapalco, La. and White Settlement, Texas and relocation in Clinton, Tenn. ”Every store opening brings me excitement because I know that we will bring new customers the best of the wireless retail industry.”
J.D. Power and Associates rank Verizon Wireless highest in satisfaction for small to medium sized business customers. The ranking comes from their 2011 U.S. Business Wireless Satisfaction Study. The categories ranked included performance, reliability, sales representatives/account executives, billings, offerings, and promotions. Verizon’s cutting edge 4G network and the nation’s most reliable 3G network played a part in J.D. Power and Associates’ results. Not to mention the amazing lineup of smartphones, to include Android and Blackberry, tablets, Hotspots and USB modems.
Since April 1st Cellular Sales , a preium retailer of Verizon Wireless, has opened eight new stores across the nation.
These stores are located in Tampa, Fla., Margate, Fla., Parkville, Md., Chattanooga, Tenn., Concord, N.C., Charlotte, N.C., Mandeville, La. and Marrero, La. This adds on to Cellular Sales’ total of over 400 stores. Brian Snyder, Regional Director of South Georgia, said, “Cellular Sales is such an amazing company to be a part of. Growth like this, especially in retail, is almost unheard of.”
If you would like to be a part of this growth click here.
How long have you worked with Cellular Sales? 3.5 years
What is it your role within Cellular Sales? I help maintain the stores’ appearance with new merchandise, phone displays, and quality control, train our new and existing professionals with data services and devices classes, and help anywhere I am needed behind the scenes.
What makes Cellular Sales such a special company to work with? The opportunity here is amazing. The company continues to evolve and expand in so many ways. The people here are exceptional in every place you look that keeps it running strong and running well.
Please tell me about your most rewarding or satisfying experience, your proudest moment, since you joined the company. It was the first month I started. I was in a hole financially and wanted to get to work. I ended with being 2nd in the market leaderboard with the help of Neil Enguerra’s experience and a 50+ line business deal. It hit me this is a real chance at financial independence.
What do you like best about working with Cellular Sales? The challenge. There isn’t a micro-managing officer breathing down your neck on a daily basis. You get what you put into this company. If it’s a job, it pays enough to get by. If it’s a business, it paves the way to a financially secure future with many personal and professional rewards to come.
What were you able to accomplish by working with Cellular Sales? Much of my life has changed since I started working here. I quit my telemarketing job the second I was chosen to start working. I moved out of my parents house and into my own house, bought my first new car, made my family proud of what I have become.
What’s different about Cellular Sales from other companies? You feel needed and appreciated here. Everyone has something to offer the company and we help each other get what we want. It’s not cut-throat sales like the car business. You don’t need to be stuck in an office cubicle all day. It’s a freedom and trust Cellular Sales bestows upon everyone to work hard and become successful unlike anyone has ever offered. I’ve been in sales for over 10 years and never have seen a company be so solid and so in demand of great people.
Before working here, what was the most unusual or interesting job you’ve ever had? Selling Kirby Vacuum Cleaners door to door for a year.
Are you married? Yes, my wife and I just celebrated out one year anniversary this month.
What are your hobbies? Playing poker, playing Xbox, playing soccer, researching the latest cellphone industry news, and looking for a new home.
And finally….Droid or iPhone? Droid. Winning.
What is your title? Corporate Recruiter for Virginia Market.
What is it your role within Cellular Sales? I am responsible for prospecting and finding partners and educating them about Cellular Sales. I also do phone interviews, face to face interviews, check on background references, and networking. Basically I do the full cycle of recruiting. I am the first face of Cellular Sales and explain how we are different and how we operate as a company.
Please tell me about your most rewarding or satisfying experience, your proudest moment, since you joined the company. The most rewarding and satisfying experience I have is when someone joins Cellular Sales and they personally come back to thank me for bringing them on board. It’s such a great feeling to find the right place for the right person.
What makes Cellular Sales such a special company to work with? It’s the people that are here. Everybody is dynamic and it is a team oriented group. Cellular Sales wants to find your strengths and make sure you shine. You are an asset to the Cellular Sales and they recognize you and they set you up for success. Also, the company and its growth is special, it’s very exciting time!
What’s different about it from other companies? Our extreme desire for personalized customer service really makes us different!
What do you enjoy most about working with Cellular Sales? The company’s ideals and values align with what I believe in. It is a great work atmosphere and it is what I need in my life. Not to mention, it’s fun!
Are there any obstacles you face at work? It can be an obstacle finding the right people with the right mentality because they don’t always understand how we are different, how we work and operate. Sometimes it can be hard to get somebody to see the opportunity and potential with Cellular Sales.
Before working here, what was the most unusual or interesting job you’ve ever had? The most unusual job I’ve had was being a greeter at Cellular Sales. Signing people in and standing in one place was hard for me because it was hard to stand still. I really wanted to be more involved with the inner workings of the company so I wasn’t the best fit for a greeter, but it was a great start because I was able to move into my current position.
Do you have a funny story about working at Cellular Sales? I was attending a job fair that was for the unemployed and some of the attendees weren’t exactly what I was looking for. There was one guy with a beer in hand. I saw other attendees wearing holey sweats and holding children on their hips during their job interviews.
Are you married? Yes.
Do you have kids? 8 month old daughter named Ella.
What do you enjoy doing with your family? We like going to the park and in this summer we will be on the boat every possible minute.
What are your hobbies? I love waterskiing, camping and just anything with my family.
If a cell phone was named after you, what would it be called? Quirky
If you were stuck on a desert island, what three things would you have to have with you? My family, French fries and my golden retriever.
And finally… Droid or iPhone? Droid
Calls to 150 different Verizon Wireless stores covering 22 major US cities has revealed that the HTC Thunderbolt may be outselling the iPhone. Walter Piecyk of BGIT Research conducted the study. It revealed that 61% of stores said that they were selling at the same rate, 11% divulged that the iPhone was selling better, and 28% said that the Thunderbolt was beating out the iPhone. Could it be that the Thunderbolt and its 4G LTE technology is giving it a leg up? Brian Snyder, Regional Director of Cellular Sales’ South Georgia market, commented, “Both of these devices are very exciting and ground breaking in that the iPhone is an iconic device and the Thunderbolt is 4G.” Read the whole store here.
Twitter temporarily suspends Ubermedia’s twitter clients UberTwitter, Twidroyd, and UberCurrent for several violations leaving many users Tweetless. In a statement Twitter mentions, “a privacy issue with private Direct Messages longer than 140 characters, trademark infringement, and changing the content of users’ Tweets in order to make money”. The suspension began on Feb. 18th and lasted two days. During this period Ubermedia worked feverishly to revamp their apps to meet Twitter’s requirements. One of these changes included renaming Ubertwitter to Ubersocial (download found hereand Twitdroyd’s here). In Ubermedia’s official statement, its CEO Bill Gross, said that, “We began a process of changing the name three weeks ago by polling our users, and we’ve decided based on their input to change the product name to UberSocial, which we completed today.”