Phyllis Blay of Cellular Sales South Georgia sits down with the Cellular Sales Blog.
What is your title?
Lead Sales Support, I work in the back of the house supporting the reps on the sales floor.
How long have you worked with Cellular Sales?
What is it your role within Cellular Sales?
I am in charge of processing sales transactions. I also support the sales contractors, help them problem solve on sales and customer service issues.
Please tell me about your most satisfying experience since you joined the company.
Knowing early on during my time at Cellular Sales in the South Georgia, that I am a part of a great work environment!
What makes Cellular Sales such a special company to work with?
The people make it a great place to be. It does not hurt that we have an awesome product to back us up.
What do you enjoy most about working with Cellular Sales?
I enjoy helping others. Knowing I can be there for the contractors means a lot to me. I enjoy the fact that this is not a place where you “ punch the clock” and go home. We seem to have a family environment. We take care of one another. That is what I like to see.
Are there any obstacles you face at work?
Absolutely ! That is what keeps it interesting!
Before working here, what was the most unusual or interesting job you’ve ever had?
Eastlawn Memorial. It was a cemetery and I did telesales on site. Fun times!
Do you have a funny story about working at Cellular Sales?
The question itself brings a smile to my face. I have actually been a part of Verizon for 8 years now. Knowing that all walks of life have cell phones allows a person to see a lot. If I had to tell a story ,my first experience would include a customer handing a sales representative a phone that had gone into the toilet. The look on the reps face was priceless when she realized what she was holding in her hand. I understood quite quickly to troubleshoot from afar when a customer tries to hand over a cell phone. Please take note for yourself!!
Do you have any kids?
Yes , Aiden. He is 8.
What are your hobbies?
Anything outdoors. Going to the beach and getting plenty of exercise.
If a cell phone was named after you, what would it be called?
If you were stuck on a desert island, what three things would you have to have with you?
Hair conditioner, my son, and a hunter man to bring us food…lol!
And finally… Droid or iPhone?
Read more here.
A customer visited our location in Hiltone Head, SC. They experienced the Cellular Sales customer expereince as brought to then by Ronald Futch. Ronald did such a great job they did a review on MeasuredUp.com. Brian Snyder, Regional Director, stated, “Ronald is a great part of Cellular Sales, and the personal experience is core to our service.”
I had received professional, one-on-one service from a consultant who actually cared about my needs and wants and seemed very knowledgeable about all of their products and services. Ronald said that Cellular Sales of Knoxville takes pride in having that more intimate, personal relationship with its clients.
Read the full review here.
Cellular Sales Regional Directors Ari Mendlovitz and Mike Baker have done something pretty darn cool, and they’ve partnered their locations with the North Carolina and South Carolina Chapters of the Make-A-Wish Foundation.
At all their locations, wristbands will be available for $5 with proceeds going to Make-A-Wish. Customers may also text the keyword SCWISH to 90999 in South Carolina or WISH to 27722 in North Carolina to make a one-time donation of $5 to help grant a wish for a deserving child in their local area.
Ari and Mike, we’re proud of you! Here’s a press release with more details.
In other news, for a Friday treat, I want to share a story on Mashable.com about the Old Spice “The Man Your Man Could Smell Like” advertising and social media campaign. Hi-larious.
-Jay Witherspoon, Director of Advertising, Cellular Sales
Cellular Sales continues to defy common sense and the laws of people needing sleep to survive. In the past month, we’ve opened 8 new locations, and there are dozens more leases pending approvals. Verizon likes us. Customers love us. In technical industry terms, we “got it going on.” Jose Ordonez, Regional Director for Cellular Sales, said, “It is our special approach to retailing that has taken us from one location in Knoxville to hundreds nationwide.”
I’d like, as Director of Advertising, to claim that it is my advertising prowess that has catapulted the company to its stellar performance. Alas, if you read this blog, you know that’s probably not the case. The true reason for our success is our people.
So cheers to everyone who continues to make Cellular Sales a great company to work for and with!
Our newest locations are listed below:
ELECTRIC ROAD – Roanoke, VA
VERSAILLES – Versailles, KY
FRONT ROYAL – Front Royal, VA
ST JOSEPH – St Joseph, MO
JACKSBORO – Jacksboro, TN
KINGSTON MALL – Kingston, NY
NIPPERS CORNER – Nashville, TN
MOUNT PLEASANT – Mount Pleasant, SC
Cellular Sales is the nation’s largest Verizon premium wireless retailer. And still growin’. Alec Rankine, Regional Director for Cellular Sales, noted, “Each store opening is a testimonial to how great our customer’s experiences are.”
-Jay Witherspoon, Director of Advertising, Cellular Sales
Cellular Sales’ strategy of success-through-customer-service continues to pave the road of growth. Our company continues to grow by leaps and bounds. Here are a couple of locations the nation’s leading Verizon Wireless retailer recently opened:
MT. PLEASANT, SC
905 N. HIGHWAY 17
MT. PLEASANT, SC 29464
Ari Mendlovitz, 843-696-5556
Mike Baker, 910-409-3222
479 LEXINGTON RD
VERSAILLES, KY 40383
Joe Burns, 502-396-4100
RC Scheinler, 502-396-4117
-Jay Witherspoon, Director of Advertising
Cellular Sales, has joined forces with Cell Phones for Soldiers at many of its stores in Georgia, Florida and South Carolina. Cell Phones for Soldiers is a nationwide nonprofit group that distributes free telephone calling cards to U.S. troops serving overseas.
Cell Phones for Soldiers turned old cell phones into more than 12 million minutes of prepaid calling cards for U.S. service men and women in 2008. To do so, Cell Phones for Soldiers collected approximately 50,000 cell phones each month through a network of more than 3,000 collection sites across the country. According to Dane Scism, founder and CEO of Cellular Sales, the company is evaluating the Savannah area sponsorship of Cell of Phones for Soldiers and may eventually roll the program out at all of the company’s stores throughout the United States.
For more information about Cellular Sales and the Cell Phones for Soldiers program, click here.