Cellular Sales recently gave a $15,000 donation to SOAR Youth Ministries to help support Knoxville children in need. SOAR Youth Ministries focuses upon helping at-risk youth in the Lonsdale area through after school training, a summer academy and a mentoring program. For the past three years, Cellular Sales has been helping SOAR serve the community through financial donations.
“The volunteers at SOAR have a passion for underprivileged youth and want to make a difference in their lives,” said Clayton Wood, executive director of SOAR Youth Ministries. “With the help of Cellular Sales, we get closer to that goal every year.” (Knoxville News Sentinel, June 3, 2012)
The donated funds will go to support the summer academy. During summer months, SOAR provides an all-day place for youth to participate in an intensive reading program, go on educational field trips and learn more about the Bible.The theme for the Summer Academy 2012 is “I Spy.” Throughout the summer the children at SOAR will go on a scavenger hunt researching bugs, America in the 1930′s, tracking the meteor storm, serving the city and more! Programs like this help the children develop a passion for reading while inspiring a sense of pride in the whole community.
Cellular Sales will also sponsor the annual SOAR Golf Tournament on July 2 at Gettysvue Golf Course. As the nations largest Verizon Wireless retailer, Cellular Sales has been privileged to open over 500 stores throughout the nation. In addition to bringing job opportunities to local communities, Cellular Sales is proud to invest in the future of these communities through programs like SOAR.
Continuing its amazing growth Cellular Sales makes the Inc. 5000 list for the fourth year in a row. Brian Snyder, a Regional Director for Cellular Sales, said, “It is great to see that Cellular Sales has made the Inc. 5000 list again. I have to say that it’s the representatives, the people on the frontline, which make this company so great. We pride ourselves on giving our customers the best wireless experience possible and our reps make that happen.” The Inc. 5000 list is produced by Inc. Magazine, a publication dedicated to growing businesses. “It is an honor to be on the Inc. 5000 list for the fourth year in a row. This type of growth proves that our customers are responding to and enjoy the personalized experience we give them.”, said Alec Rankine, a Regional Director for Cellular Sales. Cellular Sales ranked 1449th overall and 69th in the retail category. Cellular Sales boasted $488.5 million in revenue, to make the list for 2011, up from $316 million in revenue previously. Over the past three years Cellular Sales has grown by 193%.
Cellular Sales’ profile can be found at the Inc.’s website here.
Cellular Sales gets a mention in this story from Today – MSNBC.
In the advertisements, Mickey, Minnie and Goofy always seem to be nearby and eager to pose for a picture, but sometimes families have a different experience.
Hoping to bring reality closer to the fantasy, Disney Parks has launched Mobile Magic, an app to enhance visitors’ experience with a GPS-tracking system.
The app helps find the locations of Disney characters, checks wait times for popular rides, finds a restaurant or the best shop to buy a souvenir and can track down your car in the parking lot after a long day. Read on here.
Paul Bankston, member of Cellular Sales’ marketing team, has been involved with SOAR for approximately 11 years. He began working with the organization as a mentor for two boys and now serves on the board of directors. Bankston’s enthusiasm for the organization led other Cellular Sales reps to seek out ways to support the non-profit.
The $15,000 donation will primarily fund the six-week summer reading program that SOAR produces. Approximately 40 children are participating in the program this year.
“Cellular Sales is truly proud to support SOAR. The organization means so much to me personally but it’s inspiring that my company is also noticing the great work SOAR does,” said Bankston. “SOAR has really opened my eyes. I see some of the struggles that these kids endure and it feels good to find a way to really make a difference.”
SOAR Youth Ministries serves to establish long-term relationships with youth that facilitate spiritual and educational maturity in order to develop future community leaders.
“When we tested the kids at the beginning of the summer, we saw that there was a need to work with some of them outside of our typical reading enhancement program,” said Erica Wilson, SOAR program director. “To do that, we needed additional materials. Cellular Sales’ gift allowed us to help those kids that really needed it. Without their support, we wouldn’t have had the books and specialized personnel we needed to help those students that are really struggling.”
“We are thrilled to have Cellular Sales’ continuous support of SOAR,” Interim Executive Director Clayton Wood said. “They have helped make our summer reading program possible.”
To learn more about SOAR Youth Ministries, visit www.soaruponwings.com.
Sarah Malak – Ackermann PR
Cellular Sales is growing at an amazing pace!
In the past two weeks alone Cellular Sales has opened six locations! “With rapid growth a company can easily get distracted from what made it great in the first place. I’m proud to say that we have never lost our way.”, said Brian Snyder, of Cellular Sales’ South Georgia market. Jose Ordonez, a Regional Director for Cellular Sales, commented on the growth, “Cellular Sales has always maintained it’s culture and core competency of outstanding customer service with every new store opening.”
Follow the links below to find our more on our new locations!
Alec Rankine of Cellular Sales talks with the Cellular Sales Blog.
What do you like best about working with Cellular Sales? Well, the nature of the question says it all. Working “WITH” Cellular Sales. I remember my interview in ’96 vividly. Dane Scism, our CEO, was interviewing me, and simply said, “If you want a boss, or a job, you are in the wrong place. If you want to be my business partner and share profits, then this may be a good fit for you.” I guess 15 years later it must have been a pretty good fit.
That business model is still what I strive to get across to every candidate that goes through our interview process. It truly is unique and many people don’t grasp it until they join our company and experience that culture. But that’s what makes us different and I love it.
What makes Cellular Sales such a special company to work with? Again, the fact that we treat our sales reps as business partners and not expendable parts is truly unique in this industry. I have been in the Gulf Coast region for eleven months and we have not terminated a contract with a single rep for productivity issues. Nor has anyone quit. I think that says a lot. (I was also a Regional Director in Central Florida for 5+ years and we had less than 5% turnover annually.)
When you find the right individuals for our company (and that’s not easy) and you treat them as business partners, the culture becomes very positive and empowering. We don’t threaten our sales people. We don’t manage by fear. We hopefully inspire them to be their best and provide an environment which fosters their growth. It is a process. It can take months before a sales rep truly has a grasp of our business, and that is perfectly fine. Some of my best hires in the past took a year or two before they really caught on and became great reps. It is extremely rewarding when that happens.
What’s different about it from other companies? Well, I have already sort of differentiated us with my example of low turnover, but I think maybe the biggest difference is how we compensate our people. There truly is NO cap on how much income someone can make. In other wireless companies the top producers reach a ceiling. They are actually penalized once they go above their quota. I love it when I interview someone who has wireless industry experience. Once they see our commission numbers their eyes typically get huge and I can see the excitement. Basically, our compensation really rewards excellence. If a sales rep is mediocre, our compensation for mid level productivity is only moderatley higher than some of the higher paying competitors. But the big producers really can see a huge difference in their income. This allows us to keep our superstars happy. And any good leader knows that keeping your talent happy is vital to your long term success. So, if I have to compare us to our peers in this industry, I would say that is the biggest difference, (other than the aforementioned cultural dynamics which also make us so unique.)
Before working here, what was the most unusual or interesting job you’ve ever had? Hmmm… Tough question. I have had all kinds of jobs. While in college, I was not the best student in the world… to put it mildly. But I always had a great work ethic. So I often had two or three jobs. I remember one summer I was bartending at nights,(morning bartending is just not very profitable…) and I went to a temp agency to find some work during the day. The first job they sent me to was in a warehouse. I had done tons of manual labor jobs before, so I just figured it would be a basic warehouse job. Once I walked in I saw that it was a machinist warehouse and they actually wanted me to operate a blowtorch. Not gonna happen. I had to leave and go back to the agency and ask for a different assignment. Who knows what might have happened if I had stayed. “Blowtorching” may have been my calling, but I guess we’ll never know.
What are your hobbies? I love to run. It is the ultimate exercise for me. I have completed 13 half marathons and half dozen shorter races. I also enjoy working out and playing tennis. I also passionately despise golf. Is that a hobby?
Do you have a funny story about working at Cellular Sales? Hmmm… funny stories about Cellular Sales… Where do I begin? Of course when you deal with the general public face to face every day for 10 years, you are going to meet some interesting people. I think my favorite story is the time a customer brought his pet monkey into our store in Oak Ridge, Tennessee. I was working with two other reps and a customer brought in his pet monkey which was wearing overalls. He was very friendly and cool, but he was also pretty large. I have always heard monkeys and chimps have super strength… so I tried not to make him angry. He actually sat on Laura Lynn’s shoulder most of the time(one of my co-workers)but when I went to take a picture of him he jumped from her shoulder to mine and the picture is pretty funny with the monkey in mid air jumping towards me. Fortunately I did not enrage the monkey and lived to talk about it.
If you were stuck on a desert island, what three things would you have to have with you? Assuming I can’t take my girlfriend, (gotta stay out of trouble here…) it would have to be a water purifier, a satellite telephone with a solar-powered rechargeable battery, so I could call somebody to get me off that island, and a king size bed, not a fan of sleeping on the ground.
Cellular Sales’ new “Trade-Up!” program is now in full swing with over 3,500 trade-ins so far. Launching company-wide on June 20th, the program provides customers the ability to trade in their mobile devices that include cell phones, MP3 players, tablets, and GPS navigation devices. Unlike several big box retailers, who limit items to ones that have been recently purchased from their stores, the Cellular Sales “Trade-Up!” program has no limits on what you can trade in.
“The Cellular Sales Trade-up! program is a great way to turn in the old, simple cell phones and ‘trade up’ to get a brand new smart phone,” said Dane Scism, Founder and CEO of Cellular Sales. “Our Trade-up! program has very few restrictions and you can trade in for ANY new device or accessory.”
When a customer trades in a device its value will be determined by the make, model and condition of the device. The value can then be used as an instant credit towards the purchase of a new phone, accessory or tablet. To take advantage of the “Trade-Up!” program customers just need to visit any Cellular Sales location. Store representatives will then perform the trade-in request in real-time and provide the customer with a real-value estimate for their device based on the make, model and condition of the device they are trading in. Chargers, boxes and paperwork are NOT required and do not impact the value of the device being traded. Customers can then apply that trade-in value towards the purchase of any new handset or accessory. The phones will then be wiped of all personal data, then refurbished or recycled in an environmentally responsible manner.
“This is a new option for our customers and we’re excited to make it easier for them to get a brand new mobile phone,” said JT Thome, Director of Operations for Cellular Sales.
How long have you worked for the company? I have been here 3 years
What is it your role within Cellular Sales? Number one, I am an ambassador for the company. I let everyone know what a great company Cellular Sales is and what a fantastic opportunity it is to be in apartnership with Cellular Sales. After that, I am out looking for honest, personally responsible, hard-working people to join our team.
Please tell me about your most rewarding or satisfying experience, your proudest moment, since you joined the company. The satisfaction I get from changing people’s lives.
What do you like best about working with Cellular Sales? The people around me and the freedom and lifestyle it affords me.
What makes Cellular Sales such a special company to work with? I think working for a company that has vision that comes from the top down. Again, it goes back to working for a company that has a strong balance. It’s all about what you do. What you put in is what you get out.
What’s different about it from other companies? Number one, is the management style. This company affords you the ability to do your own thing. You do what works for you and gives you the flexibility to be your own person.
Are there any obstacles you face at work? My biggest obstacle is being able to have the elevator conversation with somebody and being able to convey what a wonderful opportunity it is to work for Cellular Sales. It is hard to describe all the great things about Cellular Sales in a short amount of time.
Before working here, what was the most unusual or interesting job you’ve ever had? (Laughs) I worked for a salvage company in high school. The company bought everything that was lost from UPS for .10 on the lbs. One of the weirdest items I came across a big box of live baby chickens.
Are you married? Yes.
Do you have kids? A 9 year old girl and a 6 year old boy.
What are your hobbies? My family, golf, I coach a lot of little league teams (football and baseball).
Have you ever met anyone famous? If so, who? During the Olympics in 1996, I took a job at Ritz Carlton. I was able to meet Bruce Willis, Demi Moore, Richard Branson and Donald Trump.
Do you have a funny story about working with Cellular Sales? A couple of years ago we had someone breaking into our stores stealing equipment. The Regional Directors put me in charge of finding out who was responsible. Working with the police and mostly doing online research on the thief, I found out where he lived and where he frequented around town. I used flyers around the community including the church, bars and clubs he went to and offered a $500 reward for his whereabouts. The police called me one day and said that the culprit finally turned himself in…only because he was tired of running from me. I was given the nickname “The Wolf” by my fellow Cellular Sales representatives.
If a cell phone was named after you, what would it be called? The Wolf.
And finally….Droid or iPhone? Droid
Cellular Sales’ South Texas market to open ten new stores by the end of 2011. Its Regional Directors Ty Rankin and Bay Willingham expand the Cellular Sales philosophy across Texas.
“Cellular Sales is expanding in South Texas because of our ultimate goal to achieve the best wireless customer experience in the industry,” said Ty Rankin, Regional Director of Cellular Sales. “This excellent experience is the product of intense sales representative training and a special emphasis on making and keeping our customers happy.” Within the next four months five of the ten stores will be opening. “As a company, we have grown by about 30 percent every year. Our expansion in South Texas is not a one-time event. We have every intention to continue this pattern in South Texas and in all of our markets,” said Cellular Sales Regional Director Bay Willingham. Bay continued, “We love our customers. One of Cellular Sales’ philosophies is to turn our customers into dedicated fans who don’t want to do business anywhere else. We promise to carry that philosophy into all of our new South Texas locations.”
Cellular Sales’ New Locations:
935 10th Street, Floresville, Texas 78114
Open Date: May 14, 2011
3304 Williams Drive, Georgetown, Texas 78328
Open Date: June 20, 2011
1712 S. Colorado, Lockhart, Texas 78644
Open Date: June 24, 2011
Harker Heights, Texas
701 Indian Trail, Harker Heights, Texas 76548
Open Date: August 31, 2011
2140 W. Oaklawn, Pleasanton, TX 78064
Open Date: September 9, 2011
Brian Snyder of Cellular Sales sits down with the Cellular Sales Blog.
How long have you worked with the company? I’ve been with Cellular Sales since 1996.
What is it your role within Cellular Sales? Support our sales representatives, develop future leaders, and expand our operations.
Please tell me about your most rewarding experience. My most rewarding experience is one that I’m so fortunate repeats itself time and time again. Being someone whose life was forever changed by this company, and the reward is watching it happen to so many others. I enjoy hearing the heart-felt stories from our team about how this opportunity has helped them achieve life goals and to live a lifestyle they never knew was possible is something that I will always cherish.
What do you like best about working with Cellular Sales? The people! I’m so blessed to be working with some of the most talented and passionate people I have ever met. They have all helped me in so many ways and continue to do so to this day.
What makes Cellular Sales such a special company to work with? The opportunity this company provides is unparalleled in business today. The experience of owning your own company, building your business, and doing it with minimal investment is truly what makes this company special. The concept of being a sales representative and reaping the benefits of your hard work with no income ceiling is a rare business model, which we are very fortunate to have.
What’s different about it from other companies? The differentiator is that we are an “upside down” company. The decisions made in this company are always decided by one simple question, “is it in the best interest of our sales representatives?” If the answer is “no”, we don’t do it!
Before working here, what was the most unusual or interesting job you’ve ever had? While in college, I played a Sunday night gig at Hannah’s in Knoxville. I NEVER MADE A DIME! My wonderful friends all assumed I got free beer, so they all put their drinks on my tab. By the end of the night, I paid Hannah’s for the privilege to play. Funny, the number of friends coming to the shows went down as the responsibility for paying their own tabs went up! It really was a great experience, though…
Are you married? Yes. She’s the very talented and beautiful Director of Recruiting for this company!
Do you have kids? We have two children, Bennett and Lauren.
What do you like to do with your family? We love to travel, but mostly we enjoy just hanging out and being silly with each other. Dinner time is a big event in my house!
What are your hobbies? Running, working out, playing golf, and playing the guitar.
Do you have a funny story about working at Cellular Sales? Several years ago I was working our Farragut, TN location when a sixty year old man walked in around 8 am. The gentleman threw his phone at me, walked out, then proceeded to start shadow boxing in the parking lot. He was yelling at me that all phones should be water-proof and that he was upset someone else had told him he needed to purchase a new phone. He wanted to “make someone pay”. After repeated attempts to try and calm him down his wife grabbed him and threw him in the car. Good thing, he looked like he would’ve given me a good whippin’!
If you were stuck on a desert island, what three things would you have to have with you? A guitar, a lifetime supply of matches, and a solar powered iPad.
Cellular Sales, the nation’s largest Verizon Wireless premium retailer, opens five new stores in the past two weeks giving Cellular Sales over 400 retail locations.
Chris Keen, a Regional Director for Cellular Sales, says that, “Cellular Sales has grown rapidly because our sales consultants know the products and service plans backwards and forwards. Our main focus is providing excellent customer service to each and every customer who walks in our doors.” Cellular Sales’ innovative approach to customer service is at the core of its approach to retailing. Dane Scism, founder and CEO of Cellular Sales says that, “We strive to treat every one of our customers as if they are our only customer, and we always place a great emphasis on quality customer communication.”
This growth hasn’t gone unnoticed. Cellular Sales has been named one of the nation’s fastest growing retail companies byInc. Magazine for the past three years in a row due its astounding growth. Brian Snyder, Regional Director of the South Georgia Market said,”Cellular Sales’ growth and success is no mistake. With our commitment to our customers and our approach to retailing we will continue to see more amazing growth for years to come.” The most recent expansion has seen new stores opening in Havre de Grace, Md., Grovetown, Ga., Hope Mills, N.C., Lapalco, La. and White Settlement, Texas and relocation in Clinton, Tenn. ”Every store opening brings me excitement because I know that we will bring new customers the best of the wireless retail industry.”
Adam Mosley of the East Tennessee market of Cellular Sales sits down with the Cellular Sales Blog.
What is your title? I am the Recruiting Coordinator in East Tennessee. I also do sales as well.
How long have you worked with the company? I have been with Cellular Sales since August 2007.
What is it your role within Cellular Sales? As the Recruiting Coordinator in East Tennessee, I go out and actively recruit future sales reps. I look for the many qualities it takes to be in our company. I also source online websites (CareerBuilder/ Sales Gravy) and I am also part of BNI in East Tennessee.
Please tell me about your most rewarding experience. Probably the most rewarding experience was being appointed as the Recruiting Coordinator. It was great to know that the hard work I put in, not only mentoring new reps but all my efforts, was being rewarded. I knew that at that point I was going somewhere with the company. My overall goal of becoming a Recruiting Coordinator was able to be met through the hard work I gave the company.
What do you like best about working with Cellular Sales? The things that drew me to Cellular Sales were the flexibility and the entrepreneurial drive found in the other contractors. I‘ve always wanted to own my own my business and this company has provided me the ability to do so. It is also a great way to connect to the community. Working with Cellular Sales is an everlasting relationship with like-minded business professionals. It gives me great satisfaction to work with this company.
What makes Cellular Sales such a special company to work with? I think Cellular Sales is special in that, unlike many large corporations, Cellular Sales is able to hold on to a family-like community. That’s what I truly love about it. It’s the feeling of family within the company. Today, in lots of companies, you can put in the extra hard work but still get paid exactly what the next guy earns, who hasn’t been working as hard as you have. With Cellular Sales I can control the success of my own business.
What’s different about it from other companies? By contracting with Cellular Sales you are able to control your own destiny. The flexibility lets you not only work on the sales floor but also work with charities and other organization within the community.
Are there any obstacles you face at work? Being a business owner you are always faced with obstacles. To be a successful business owner in this economy you have to be always thinking outside the box and Cellular Sales provides me that opportunity.
Before working here, what was the most unusual or interesting job you’ve ever had? I would have to say farming as a teenager.
Are you married? Yes, I am married.
Do you have kids? I have no kids but I have a Bullmastiff named Lucca.
What are your hobbies? Golfing, fishing and anything sports related.
Have you ever met anyone famous? If so, who? I have met Bill and Hillary Clinton. I have also met Peyton Manning.
Do you have a funny story about working at Cellular Sales? I was working on an account and had a customer call in that needed a phone delivered to him. While delivering the phone I found out he was a caretaker for an elderly man. Sometime between the caretaker answering the door and letting me in, I noticed that the elderly man had managed to disrobe all his clothes while the caretaker was talking to me. I immediately turned, walked out and finished talking to the caretaker on the front porch. That’s was most the uncomfortable situation I’ve ever been in.
Phyllis Blay of Cellular Sales South Georgia sits down with the Cellular Sales Blog.
What is your title?
Lead Sales Support, I work in the back of the house supporting the reps on the sales floor.
How long have you worked with Cellular Sales?
What is it your role within Cellular Sales?
I am in charge of processing sales transactions. I also support the sales contractors, help them problem solve on sales and customer service issues.
Please tell me about your most satisfying experience since you joined the company.
Knowing early on during my time at Cellular Sales in the South Georgia, that I am a part of a great work environment!
What makes Cellular Sales such a special company to work with?
The people make it a great place to be. It does not hurt that we have an awesome product to back us up.
What do you enjoy most about working with Cellular Sales?
I enjoy helping others. Knowing I can be there for the contractors means a lot to me. I enjoy the fact that this is not a place where you “ punch the clock” and go home. We seem to have a family environment. We take care of one another. That is what I like to see.
Are there any obstacles you face at work?
Absolutely ! That is what keeps it interesting!
Before working here, what was the most unusual or interesting job you’ve ever had?
Eastlawn Memorial. It was a cemetery and I did telesales on site. Fun times!
Do you have a funny story about working at Cellular Sales?
The question itself brings a smile to my face. I have actually been a part of Verizon for 8 years now. Knowing that all walks of life have cell phones allows a person to see a lot. If I had to tell a story ,my first experience would include a customer handing a sales representative a phone that had gone into the toilet. The look on the reps face was priceless when she realized what she was holding in her hand. I understood quite quickly to troubleshoot from afar when a customer tries to hand over a cell phone. Please take note for yourself!!
Do you have any kids?
Yes , Aiden. He is 8.
What are your hobbies?
Anything outdoors. Going to the beach and getting plenty of exercise.
If a cell phone was named after you, what would it be called?
If you were stuck on a desert island, what three things would you have to have with you?
Hair conditioner, my son, and a hunter man to bring us food…lol!
And finally… Droid or iPhone?
J.D. Power and Associates rank Verizon Wireless highest in satisfaction for small to medium sized business customers. The ranking comes from their 2011 U.S. Business Wireless Satisfaction Study. The categories ranked included performance, reliability, sales representatives/account executives, billings, offerings, and promotions. Verizon’s cutting edge 4G network and the nation’s most reliable 3G network played a part in J.D. Power and Associates’ results. Not to mention the amazing lineup of smartphones, to include Android and Blackberry, tablets, Hotspots and USB modems.
What is your title? Regional Director North Texas Market
How long have you worked for the company? Since January of 2003.
What is it your role within Cellular Sales? I manage the 14 locations that the North Texas area currently has. I also find new contractors to sell Verizon Wireless products and services to the North Texas and Oklahoma regions.
Please tell me about your most rewarding or satisfying experience, your proudest moment, since you joined the company. Through being a very successful sales rep in the Knoxville market, I was given the opportunity to become a Regional Director in the North Texas market in 2005.
What do you like best about working with Cellular Sales? It’s the people I work with! This company has the best reps and everyone is so great to work with.
Before working here, what was the most unusual or interesting job you’ve ever had? I have to say probably being a drummer for Gran Torino and traveling United States.
Do you have kids? Yes, one son named Bonham.
What do you enjoy doing with your family? Grilling out with friends and taking the dogs to the park with Bonham.
What are your hobbies? I enjoy running, playing drums and riding my motorcycle.
Have you ever met anyone famous? If so, who? Yes, Michael Irving and Emmitt Smith! I sold them some phones when they came in the store one day. I’ve also met a bunch of musicians from all the days of traveling with Gran Torino, but there are too many to list.