Convenient and Cost-Affordable Wireless Protection

Posted on 18. Nov, 2011 by in Customer Service, Service Features

One in four cell phones are lost, stolen, or accidentally damaged each year. At Cellular Sales, we’ve simplified wireless protection in a cost-affordable plan known at TechProtect. Now customers can enjoy a fast and convenient way to get their cell phone replaced. Most plans cost more and deliver less. On average, cell phone protection plan start at $6.99. They don’t guarantee users will get a new phone or in-store replacement and activation.

Cellular Sales has become the leading Verizon Wireless premium retailer by taking care of our customers in the way we would like to be treated. We decided we needed a better protection plan. We found a partner in eSecuritel. JT Thome, COO, Cellular Sales says that “With eSecuritel’s offering, we can deliver the strongest and most complete cell phone insurance program designed to best serve our subscribers.”

TechProtect actually improves the service plan features while reducing costs. Thome continues, “Through TechProtect, we guarantee the highest level of convenience and satisfaction by providing our customers with a means of obtaining a new replacement device by simply walking into any store.”

Starting at only $4.99, TechProtect provides cost-affordable wireless protection. Should customers need help, they have the option to pick up a brand new phone in any Cellular Sales store and have it activated before they leave the store. For customers who prefer home delivery, TechProtect will ship the phone directly to their home.

TechProtect is just another reason why Cellular Sales continues to grow. Now customers can save time, save money, and avoid aggravation should their phone be lost, stolen, or accidentally damaged. After the claim is approved, customers simply pay a deductible and receive a brand new device from any Cellular Sales location.

Basic Phone to Smartphone (on a budget)

Posted on 08. Nov, 2011 by in Customer Service, Marketing and Advertising, Service Features

HTC Rhyme(TM)

If you’d like to move from a basic phone to a smartphone, but you also want stick to your budget, Verizon Wireless has a plan for you. From today (November 8) through January 15, 2012, you can make the move from basic to smartphone, spending only $20 for monthly wireless access (300 MB data plan). This package gives you the opportunity to try mobile wireless applications like email, web searches, blogging and Facebook.*

With a Smartphone, you can enjoy convenient access to coupons for locations near where your shopping. Or how about reviews, ratings and map to nearby restaurants? For light web access, this special introductory package to mobile wireless is a perfectly affordable solution. And here’s the sweet deal: once you subscribe, you get to keep this low rates for as long as you remain on these features.

What phones are eligible for this great deal? Switching to any Verizon Wireless Smartphone can give you access to this low price. To learn more about this entry level Smartphone data plan, contact your local Cellular Sales representative. They can help you find the perfect phone, the perfect plan and the perfect solution for your mobile phone needs.

If you need help finding a local Cellular Sales rep, contact us at Cellular Sales, and someone will help you right away.

* For media streaming and more intensive uses, you’ll want a larger data plan.

CellularSales.com: Ask An Expert. Get An Answer.

Posted on 19. May, 2010 by in Cellular Sales News, Service Features

CellularSales.comCellularSales.com has recently had a much-needed face lift!  One of the new features we’re excited about is the “Ask An Expert” section where users can submit questions to our sales force.  In most cases, answers will come within a couple of hours (and in many cases, way quicker).  We’ve got a lot of wireless experts who are more than happy to help, just because they like to help.  We’re hoping this helpfulness will be a breath of fresh air for folks looking for answers online, and we encourage anyone and everyone to take advantage of this resource.  Answers are archived for future use, and users are alerted as soon as an answer arrives.

So, go, ponder until you are flummoxed.  Then ask a wireless expert to illuminate.  There are no dumb questions, just orphaned threads.  Kidding.  We even answer the dumb ones (with a smile)!

-Jay Witherspoon, Director of Advertising

Track The Gulf Oil Spill With Your HTC Droid Incredible

Posted on 17. May, 2010 by in Service Features, Wireless Equipment

I know I’ve been posting a lot about Google and Android handsets lately.  Today is no exception.  Here’s a way for folks interested in tracking the developing disaster in the Gulf of Mexico on their HTC Droid Incredible using Twitter and an Android app called “Peep”:

Track the oil spill with your Verizon Wireless, HTC Droid Incredible.

By the way, we do still sell LOTS of other phones, including BlackBerry’s and non-smartphones.  But it’s hard not to talk about one of the best handsets that the industry has ever seen.

-Jay Witherspoon, Director of Advertising

HTC Incredible Solves The "Tethering Problem" With Android/Verizon

Posted on 19. Apr, 2010 by in Cellular Sales News, Service Features

Feisty little thing, isn't he?So, some geeky Verizon-users I know have been noting the lack of this feature: support for tethering Android phones for Internet connectivity (essentially using your phone as a modem).  Let me clarify: the geeky folks I know who are also conservative enough not to be willing to run illicit software or do warranty-voiding stuff to their phones have shown great chagrin at the fact that you could not use Android phones to legally connect your computer to the Internet (even if you WANTED to pay for it).

The HTC Incredible answers that problem, and will officially support tethering.  That gives the user “one throat to choke” if it doesn’t work right, as so succinctly put by the editor of ZDNet, who notes his joy at seeing the new feature.  We’ll hope it doesn’t come to that.  It is, after all, the Verizon network.

-Jay Witherspoon, Director of Advertising, Cellular Sales

Oh, Computer… Is The Laundry Machine Available?

Posted on 22. Mar, 2010 by in Service Features

I enjoy discovering new applications for mobile devices.  I’m not talking about apps like Family Guy audio clips or light saber emulators.  I’m talking about things that make our lives easier.  Or perhaps I should say “faster” because, for instance, before the Internet existed, I used to find out what movies were playing by calling the movie theater, pen in hand, and scribbling down the times as the recording played.  It took about 30 seconds longer than looking it up online.  Yet using the phone to call the theater would be like winding up an old phonograph or cranking a bi-plane engine to all the whippersnappers running around today with bluetooth-enabled leg warmers (leg warmers are back in, y’all!).

ANYway, I saw a great app a couple of weeks ago that I wish existed in my college days.  Several higher learning institutions are using equipment in their laundry rooms that enable websites (and wireless devices) to check in and see how many washers and dryers are available in the laundry room.  It made me smile.  Now, this technology is not rocket surgery, and it’s probably been out since the dark ages (2003?).  But it’s new to me.  Doesn’t have to be fancy to be useful.

Wait, I wonder if anyone is using the microwave in the break room.  Hm, I think I see an app coming.  Where’s our IT guy?

-Jay Witherspoon, Director of Advertising

VoIP and Verizon Wireless

Posted on 18. Mar, 2010 by in Cellular Sales News, Service Features, Wireless Industry

Skype and Verizon Wireless Get TightDick Lynch, Verizon Wireless’ former Chief Technology Officer started telling all his vendors back in 2005, “Voice is an application, guys.”

Last month that vision was corroborated yet again when Verizon Wireless and Skype announced a partnership to run SkypeMobile on Verizon Wireless devices.  It’s an application that allows users to makes International calls for free/cheap rates, and boasts a few more advanced features like broadcasting your availability to your friends, unlimited conference calling, and others.

It represents an interesting shift that VZW has seen coming for years.  They’ve invested heavily in their network to support the data-intensive applications of tomorrow.

As LTE, the Long-Term Evolution network (also called “4G” or “4th generation”) begins to roll out this year, with speeds up to 10 times faster than current mobile broadband, the lines between voice and data plans blend together.  What does a “voice plan” mean if your “phone” application is just another application on a handheld device with hundreds of other applications?

Here’s a YouTube video that gives a rudimentary explanation about the partnership between Skype and Verizon Wireless:

A Mom Who Wants Her Son To Text As Much As Possible

Posted on 08. Mar, 2010 by in Customer Service, Service Features

I came across this article from December 2009 in my email today, and thought it worth sharing.

One of our wireless experts in Wichita Falls, TX, Liz Quan, helped a mother find the right phone for her autistic son (after a couple of tries and a donated handset from the company).  Texting with a QWERTY keyboard has unlocked a new method for this mother to communicate with her son.  The texting is much easier for him to put together than speech.  The phone has given him an age appropriate way to behave and socialize.  It’s really improved their lives.

It is worth noting that the author describes our helpful Cellular Sales representative as a “Cellular Self” representative.  Oh, well.

Here’s the article, from The Times Record News in Wichita Falls, TX.

-Jay Witherspoon, Director of Advertising, Cellular Sales

Cellular Sales Can Make You A Wi-Fi Hotspot

Posted on 04. Sep, 2009 by in Service Features, Wireless Equipment

Cellular Sales now has one of the most revolutionary devices to hit the wireless market in years — the Verizon Wireless Intelligent Mobile Hotspot. With a profile about the size of a credit card, the MiFi2200 connects multiple users and provides access to up to five Wi-Fi enabled devices including notebooks, netbooks, MP3 players, smartphones, cameras, PDAs, portable gaming systems and more.

To read the full story click here.

Verizon Wireless' New Friends & Family For Businesses

Posted on 12. Mar, 2009 by in Service Features

 In today’s business world, companies rely on their wireless service to keep operations running smoothly. That’s why Verizon Wireless is introducing Friends & Family for Business on March 15 to give businesses even greater control over their wireless spending. Friends & Family for Business lets companies create a calling group made up of up to 10 numbers employees call most. The minutes used when placing or receiving calls from anyone in the calling group are considered Mobile to Mobile calls and do not count against the business’ plan minutes. Businesses can include the landline or wireless numbers of colleagues, clients and vendors who have yet to switch to the nation’s largest, most reliable network, and they can add or remove any of the numbers as frequently as needed.

For more information please go to  cellularsales.com and speak to your own personal  business representative!!

Verizon Wireless offers Friends and Family

Posted on 25. Feb, 2009 by in Service Features

Verizon Wireless is now offerring a program that will allow its customers to communicate with the people they do the most without using any of their plan minutes. Friends and Family was released February 15 and gives new as well as existing customers the benefit of unlimited calling to 5-10 different numbers, including landline numbers, depending on the type of calling plan they have and the number of lines included in that plan.  Friends and Family makes keeping in touch even easier!