I am a wireless solutions expert, otherwise known as a sales representative.
- What do you enjoy about working at Cellular Sales?
I enjoy helping people find ways to make their lives easier and more organized through our wireless devices.
- Can you share a particularly satisfying experience or proud moment from work?
One of my most satisfying moments was helping a new and proud grandmother. The customer came in because she wanted to get a newer phone to receive pictures of her grandson, who lived a few states away. I was able to show her how easy it is to use the talk-to-text feature, which allows her to reply to messages from family members. But most importantly, I was able to set up Skype, which allowed her to not just see pictures of her new grandson, but live video as well. With the help of her daughter over the phone, we set up a video chat before she left the store, which almost brought her to tears. I remember thinking to myself, “This is why I come to work.”
- What do you like about Cellular Sales that sets it apart from other companies?
The biggest advantage Cellular Sales has over every company I’ve ever worked for is the self-development. I’m 35 years-old, and I have read more books in my four-plus years with Cellular Sales than I have in the 3 years prior. It’s not just the books; it’s the philosophy of making yourself better. Cellular Sales has invested in me, and I truly believe the leadership here wants me to succeed.
- What was the most unusual, interesting or fun job you had prior to joining Cellular Sales?
The most interesting and fun job I had prior to Cellular Sales was my very first job. When I was 16, I got a chance to work for Six Flags Great Adventure, which is one of the biggest amusement parks on the East Coast. To this day, I still can’t think of a better job for a 16-year-old.
- What are some of your hobbies?
As a father of four young boys, my main hobbies revolve around my kids. We are a very active family. We love spending time at the beach, playing basketball, family bike rides and traveling to new places.
- Do you have a good story about your team or something funny that happened at work?
One of the coolest parts of working here is that everyone is usually willing to help everyone else while on shift. By habit, most of us will ask other reps if they need help when they’re with a customer. Sometimes a rep may be asked multiple times by multiple reps working that shift if they can help. This Team Dynamic really makes the customer feel as if we’re all here to help.
- How did you end up working for Cellular Sales? Referral, etc.
When I moved to Florida four years ago, I put my resume on careerbuilder.com and monster.com. A recruiter emailed and set up an interview. I thought my first interview went great. But I thought my second interview went poorly because I could not give the right answer to a question. I left feeling as if I had just blown a great opportunity.
Weeks after accepting a sales position at Men’s Wearhouse and on my way to orientation, I received a call from the Cellular Sales recruiter offering me the position. I was so excited I had to pull over. During my interviews with Cellular Sales I was completely sold on the company, so this was an easy decision to make. I called Men’s Wearhouse and apologized for the late notice and told them that I would not be accepting the position and would not be there for orientation. I still believe that is one of the best decisions I’ve ever made.
- How are you different now than when you began your career with Cellular Sales?
I feel like I’m a completely different person than who I was when I started, and there’s a lot of people here who can attest to that. This job has built my character and integrity. I’ve been put in a leadership position, which allowed me to grow as a person, father and husband.
- Where do you see yourself or hope to be in the next five years?
Five years from now, I see myself being a respected sales leader and homeowner.