Knoxville's New Training Center

Posted on 27. Mar, 2009 by in Cellular Sales News

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New Training Center Chapman Hwy
New Training Center Chapman Hwy

Cellular Sales of Knoxville’s New Training Center Located on Chapman Hwy. More details to come….

J.D. Power and Associates Post First Round Quality Ratings

Posted on 23. Mar, 2009 by in Wireless Industry

The semi-annual study measureswireless call quality based on seven problem areas that impact overall carrier performance: dropped calls; static/interference; failed connection on the first try; voice distortion; echoes; no immediate voicemail notification; and no immediate text message notification. Call quality issues are measured as problems per 100 (PP100) calls, where a lower score reflects fewer problems and higher quality.

For a ninth consecutive reporting period, Verizon Wireless ranks highest in the Northeast, Southeast, and Mid-Atlantic regions and achieves fewer customer-reported problems in dropped calls, initial connections and late text notifications, compared with the regional averages. Verizon Wireless also leads in the Southwest region and ties with Sprint Nextel to rank highest in the West region. Sprint Nextel customers, in particular, report fewerp roblems regarding echoes compared with the region average.

Information is from J.D. Power and Associates Reports on jdpower.com.

Verizon Wireless' New Friends & Family For Businesses

Posted on 12. Mar, 2009 by in Service Features

 In today’s business world, companies rely on their wireless service to keep operations running smoothly. That’s why Verizon Wireless is introducing Friends & Family for Business on March 15 to give businesses even greater control over their wireless spending. Friends & Family for Business lets companies create a calling group made up of up to 10 numbers employees call most. The minutes used when placing or receiving calls from anyone in the calling group are considered Mobile to Mobile calls and do not count against the business’ plan minutes. Businesses can include the landline or wireless numbers of colleagues, clients and vendors who have yet to switch to the nation’s largest, most reliable network, and they can add or remove any of the numbers as frequently as needed.

For more information please go to  cellularsales.com and speak to your own personal  business representative!!

Which Cell Phone Carrier Has The Fewest Dropped Calls?

Posted on 09. Mar, 2009 by in Wireless Industry

Originally posted 1/14/2009 by Paul Carton with ChangeWave

 

In a recent survey, ChangeWave asked 3,800 cell phone owners to estimate the percentage of their calls that were dropped during the past 90 days.

The survey, which was conducted Dec. 9-15, 2008, produced a clear winner: Verizon (NYSE: VZ) has the fewest dropped calls of all.

According to the ChangeWave survey, Verizon customers reported an average of just 2.2% of their calls dropped during the past 90 days.

Sprint Nextel (NYSE: S) came in second with an average of 3.4% dropped calls reported, followed by AT&T (NYSE: T) with an average of 3.7%.

Bringing up the rear, T-Mobile customers reported the most drops with 4%.

 

How Wireless Carriers Are Faring as Consumers Cut Costs

Posted on 06. Mar, 2009 by in Wireless Industry

This data was compiled by the Geezeo Main Street Spending Index (MSSI).

Consumers are looking to cut costs wherever they can. Looking at MSSI statistics of five major wireless carriers reveals that the cell phone industry is no different. Spending levels at Sprint Nextel (NYSE: S), Verizon (NYSE: VZ), AT&T (NYSE: T) and T-Mobile (NYSE: DT) have all seen changes since October of last year.

This month’s MSSI data shows that monthly average spending at Verizon and Sprint increased by 3% and 1% respectively, whereas T-Mobile and AT&T observed declines of slightly more than 1% each. But how are these firms fairing in a longer time frame?

In October the results for these four firms are more noteworthy. Both Verizon and AT&T have seen relatively stable revenues, with the average Geezeo customer spending 4% more and AT&T customer 1% over this period.

The numbers are not as encouraging at competitors Sprint and T-Mobile. The two firms have both seen average spending by Geezeo users fall overall since October. T-Mobile’s customers spending dropped by 9.36% and Sprint’s customers by an even larger 13.36%.

Since all these firms operate on contractually set rates, such declines indicate that Sprint and T-Mobile are seeing less new or continued contract agreements than their larger competitors, which can lead to lower revenues from both subscription fees and other earnings from extra features. It important to note, however, that all four of these firms have seen positive spending figures from this time last year, in both overall and year on year statistics.

This being the case, Verizon and AT&T seem to be large enough to handle this economic environment better than Sprint and T-Mobile.

Verizon Wireless to Release the LG Versa

Posted on 03. Mar, 2009 by in Equipment

LG Versa Offiicially Debuting Next Week

Verizon Wireless has announced plans to release one of the most anticipated smartphones of this season: the LG Versa.  This is the first time Verizon has said anything about model on the record, but details on it have been slipping out for weeks.  Alec Rankine, a Cellular Sales Regional Director said, “The LG Versa looks to be a great device and on the cutting edge.  I can’t wait to get into the hands of our customers.”

Verizon has confirmed that the Versa will have a tablet shape with a 3- inch, 480-by-240-pixel, touchscreen interface with tactile feedback.

What will set it apart from other LG Smartphones is an attachable QWERTY keyboard.  The goal of this device is to allow users to carry around a relatively small phone, but have the option to convert it into a larger but more capable unit for writing emails and text messages.

LG Versa VX9600