cellular sales releases the storm
Posted on 24. Nov, 2008 by Cellular Sales in Cellular Sales News, Equipment, Phone Review, Wireless Equipment
The much anticipated release of the Blackberry Storm swept across the United States like… well, a storm. Cellular Sales brought Blackberry’s first touchscreen to customers starting November 21,2008 just in time for the holiday season.
Cellular Sales Set To Release Blackberry Storm
Posted on 19. Nov, 2008 by Cellular Sales in Cellular Sales News, Phone Review, Wireless Equipment
Here are a few reasons why the Storm may outperform the iPhone:
Better camera.
The iPhone has a 2 megapixel camera and doesn’t offer video capture. The BlackBerry Storm features a 3.2 megapixel camera with video capabilities, variable zoom, auto focus and a flash that can provide continuous lighting while recording video.
BlackBerry set the gold standard for e-mail
While the iPhone is capable of making e-mail look and work pretty much exactly as it does on a home computer, it’s BlackBerry that takes the biggest piece of the e-mail pie.
The Storm continues Blackberry’s 10 year legacy of mobile e-mail, working with BlackBerry Enterprise Server for Microsoft Exchange, IBM Lotus Domino and Novell GroupWise. It also allows e-mail access for consumers with most popular personal e-mail services.
BlackBerry’s easy access to view/edit corporate documents.
The BlackBerry Storm comes preloaded with the DataViz Documents to Go suite for editing Microsoft Word, Excel and PowerPoint files from the handset.The iPhone, however, offers document viewing, but not editing for Microsoft Office applications, though there are downloads available that will enable editing.
Having that capability out of the box puts the BlackBerry Storm one more notch above the Apple iPhone 3G.
The Storm’s touch screen is “clickable.”
The clickable display responds like a physical keyboard and supports single-touch, multitouch and gestures. The BlackBerry Storm’s clickable touch screen depresses slightly when the screen is pressed, allowing users to feel the motion, and is released with a click, similar to that of a physical keyboard.
Check your nearest Cellular Sales location for the Blackberry Storm and any other wireless related needs you may have.
Cellular Sales CEO Dane Scism Announces Call Center Expansion
Posted on 13. Nov, 2008 by Cellular Sales in Cellular Sales News
Dane Scism, CEO of Cellular Sales, the Knoxville-based Verizon Wireless retailer, announced the opening of its newly expanded call center on N Broadway St in Knoxville this month.
The expansion comes amidst flagging sales and gloomy forecasts for the economy at large. Cellular Sales attributes its growth in such times to Verizon Wireless’ solid infrastructure and the personalized service its sales representatives provide.
The call center is one way the Verizon Wireless retailer reaches out to its customer base, by calling with special offers and ways to save money on wireless bills. Operators call customers eligible for upgrades and customers whose habits with their wireless devices might be costing them more than is necessary. ”This is what Cellular Sales is all about. Bringing the best experience straight to the customer. This call center will make a great addition to Cellular Sales.”, said Alec Rankine, a Cellular Sales Regional Director.
“Just like at every one of our stores, we try to make sure people have the right service plan, which saves them money. Making sure a customer is in the right text message plan or letting them know they’re going over their minutes can save a lot of overage charges, and that can make somebody’s day,” explains Lyle Harris, who heads the call center, which shares space with a retail location at 5034 N Broadway St. The store and call center have expanded into the adjacent space, with the number of operators increasing from 4 to 30 in order to reach the company’s growing customer base.
Scism attributes a 27% increase in equipment upgrades in the Knoxville area to the call center’s activities since it opened in December, 2007. “After seeing the results the call center has had in the Knoxville market, we’ve decided to grow the program. We’re getting a great response from customers, who genuinely appreciate the service we’re providing.” Regional Director, Brian Snyder, said, “I can’t wait for the call centers to expand its operations nationally and bring our famous customer service to the next level.”
The call center now contacts Verizon Wireless customers in Tennessee, North Carolina, South Carolina, Georgia, Florida, and Kentucky, targeting just a portion of the Cellular Sales’ retail footprint, with 240 locations nationwide, and several more in the works.
For more information on Cellular Sales, or to find a location near you, visit CellularSales.com.
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